In Fast Company’s Co.Design, designer Philip Battin has a recent piece on the user experience of tech products.
User experiences are subjective and dynamic, but by and large, interactive products are not designed to take people’s changing capacity and experience into account
He argues that good design offers different layers of functions and features that correspond to the different capabilities levels of users. In one UI scenario, users are incrementally introduced to “Try” higher level options as they master lower levels. All of this is built into the design.
It inspires corresponding considerations in the design of non-tech experience in navigating new cities, health care systems and government institutions. Design principles definitely worthy in the future of user experience.