The Command & Control Illusion

The old command and control illusion was simple: if people meet the numbers dictated to them, it's proof they did their individual and collective best. Seeing how people perform when they are empowered brings this assumption into question. I have typically seen empowered self-organizing groups outperform their histories and peer groups. We need to start designing and redesigning organizations to along with these new realities.

Of course it takes a whole different genre of leadership, and many leaders are smart enough to quickly learn approaches that work.